Lightology.com Reviews

Lightology.com is renowned for its contemporary and modern lighting selections, featuring LED lights and ceiling fans. Among the popular products are chandeliers, pendants, wall lights, and floor & table lamps. The website also highlights lighting systems that are customizable for large-scale solutions suitable for hotels, offices, restaurants, and shops. Additionally, ceramic wall sconces and a sustainable design collection are trending, reflecting a commitment to artful quality and eco-consciousness. Customers can also benefit from complimentary design services, including virtual staging, renders, and consultations for a personalized lighting experience.

Lightology.com offers a return policy where customers can return or exchange items within 60 days of delivery, though restocking fees may apply. Products eligible for return or exchange must be in original, new, uninstalled condition with all original parts and packaging. However, there are exceptions, such as custom and built-to-order items, floor models, open box, and clearance items, as well as products that have been modified, installed, or used in any way. Large orders over $5,000, items not in resalable condition, items missing the original packaging, items not purchased from Lightology, and items not purchased by the original customer are also not eligible for return. For shipped orders, if return labels are provided, return shipping costs will be deducted from the refund. It is noted that in-person returns at the Chicago showroom or warehouse are not accepted. As for the shipping policy, based on the latest check, Lightology does not offer free shipping policies.